Introduction
Welcome to Citynet Broadband Services PVT LTD(“the Company”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.
Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Name
Contact Information (e.g., address, email, phone number)
Billing Information (e.g., payment details)
Usage Data (e.g., browsing history, data usage)
Technical Information (e.g., IP address, device information)
2.2 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website and improve our services.
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How We Use Your Information
We use your personal information for the following purposes:
Provide, maintain, and improve our services
Process payments and send billing notifications
Communicate with you about your account and updates
Monitor and analyze usage patterns for service optimization
Comply with legal and regulatory requirements
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Information Sharing and Disclosure
We may share your personal information with:
Third-party service providers for operational purposes
Legal and regulatory authorities to comply with legal obligations
Affiliates and subsidiaries for business purposes
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Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
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Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
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Your Rights
You have the right to:
Access and review your personal information
Correct inaccuracies in your personal information
Opt-out of marketing communications
Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on our website.